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Client Protection Principles

CAMMA Microfinance Limited adheres to the highest ethical practices and the three basic principles: people, earth and profit, as well as respect for the environment, society and the community which we live in. Therefore, the eight guidelines of Client Protection Principles that CAMMA adheres are:

  • Appropriate product development and delivery
  • Over-indebtedness prevention
  • Transparency
  • Responsible pricing
  • Fair and respect
  • Confidentiality
  • Mechanism for complaint resolution
  • The governance and management are committed to client protection.